Help Centre
How can we help you today? Search our articles or browse by topic.
Getting Started
Learn the basics of buying and selling on Loinix
- How to post an ad
- How to search for listings
- Creating your profile
- Sending & receiving messages
- Managing your alerts
Payments & Promotions
Understand pricing, featured ads, and secure payments
- Cost of promoting ads
- Featured ads explained
- Spotlight feature
- Bump up your listing
- Business account options
Safety & Policies
Stay safe online and understand our community policies
- Quick safety tips
- Safe payment methods
- Reporting to the police
- Pets & animals policy
- Prohibited items list
Account & Security
Manage your account, password, and personal data
- Changing your password
- Verifying your identity
- Privacy & data settings
- Blocking & reporting users
- Deleting your account
Fraud & Scams
Recognise scams and report suspicious activity
- Recognising phishing emails
- Common scam patterns
- What to do if scammed
- Report suspicious listings
- Fake buyer / seller scams
Top FAQs
Quick answers to our most common questions
Privacy & Legal
We care about how your data is used. Read our full privacy notice to understand what we collect and why.
Still need help?
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